For any questions or queries please call:

02392 650827

We accept the following major credit cards:

Returns Policy

To make a return, Chooz Plus must be notified within 48 hours of receipt whereupon an authorisation number will be given. The item must be post-marked and sent to Chooz Plus within 7 days of receipt. If the item is post-marked past the 7 days allowed, it will be refused and sent back to the customer. All items being returned must be in their original condition with all tags in place and posted at the customers expense. Furthermore, garments that have any deodorant stains or odours will not be accepted. Upon inspection and approval, we will issue a prompt refund.

If you are exchanging an item for another size or style, we must receive and inspect before we can make the exchange.

Please write your authorisation number on both the outside of the box and on a copy of the invoice. Returns will not be accepted without an authorisation number on the outside of the box. All exchanges being returned are based on the item being returned in its original condition.

To request an authorisation number please call 02392 650827.

Damaged Shipments

For your protection, please do not sign for merchandise until you inspect the packaging for damage. Chooz Plus makes every effort to prevent postal damage, however, please keep the original carton and take the following steps if there appears to be any such damage:

1. Promptly contact the Postal Office or carrier for a damage inspection report.
2. Request that the postal office/carrier return the merchandise to the address listed on the package. Please do not return the merchandise yourself. Call Chooz Plus and explain the situation.

Payments

Chooz Plus currently accepts payments via the secure Paypal site. This method does not require you to set up an account, you will simply be asked to enter your payment details. On completion of the transaction you will be returned to this site.